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About

About Bridzia

Founded in 2012, Bridzia is a team of more than 30 e-commerce and digital specialists. We've deliberately stayed narrow — e-commerce platforms, the mobile apps that extend them, and the retention systems that make them profitable — rather than being a generalist digital agency.

The Bridzia team reviewing work together in their Kuala Lumpur office

Since 2012

Our story

Bridzia was founded in 2012 to solve a specific problem: e-commerce brands were buying platforms, apps, and loyalty programs as separate projects from separate vendors, and none of it talked to each other. We built the company around the opposite idea — one team that understands the platform, the app, and the retention layer as a single system, so a store, an app, and a loyalty program work together instead of being stitched together after the fact.

That focus is why, more than a decade later, we’re still built around the same three pillars: Adobe Commerce, Shopify Plus, and WooCommerce platform development; the mobile apps and loyalty CRM that extend them; and, more recently, gamification and GEO/AIO optimisation to keep both engagement and search visibility working as hard as the platform itself.

Our marketplace synchronisation technology, WOW Sync, came out of exactly that kind of long engagement: a problem encountered on client work, solved properly, and then reused across Adobe Commerce, Shopify Plus, and WooCommerce builds to keep inventory and orders aligned with Shopee, Lazada, and TikTok Shop.

A laptop, a phone and a tablet set out along one continuous workbench in Bridzia's Kuala Lumpur office

Track record

By the numbers

2012
the year Bridzia was founded
30+
e-commerce and digital specialists on the team today
14 years
building on Adobe Commerce (Magento)
100+
projects completed
1.5 million+
mobile app downloads across our client apps

Accreditation

Credentials

How we work

What you can expect from us

  • We stay long enough to be accountable

    Some of our clients have worked with us for more than 10 years. That length is the point — a platform partner who leaves after launch never has to live with the architecture they chose.

  • We tell you when a smaller tool fits

    Adobe Commerce earns its complexity at a certain scale and not before. If a lighter platform serves you better, we say so during discovery rather than selling the larger build.

  • We integrate with the systems you already run

    Storefronts that disagree with the finance and warehouse systems behind them create more work than they remove. Our deepest technical expertise is in Magento-to-SAP integration across Finance, Inventory, and Warehouse modules.

  • We build for where customers actually shop

    64% of Malaysians make online purchases via mobile devices. We treat mobile apps and marketplace presence as core storefront infrastructure, not as an afterthought bolted on later.

Specialists

Our team

More than 30 specialists across platform engineering, mobile app development, loyalty CRM and gamification design, and GEO/AIO strategy — organised around the belief that e-commerce, mobile, and retention shouldn’t be separate disciplines handled by separate vendors.

Bridzia specialists working in separate groups across an open-plan Kuala Lumpur studio
  • Platform engineering
  • Mobile app development
  • Loyalty CRM and gamification design
  • GEO/AIO strategy

Leadership

Who leads the work

  • Danny Khow, Co-Founder and Managing Director of Bridzia

    Co-Founder & Managing Director

    Danny Khow

    Danny Khow is Co-Founder and Managing Director of Bridzia, with a career in Malaysian e-commerce dating back to 1998.

    Read the full profile
  • Hironori Kobayashi, Co-Founder and Director of Bridzia

    Co-Founder & Director

    Hironori Kobayashi

    Hironori Kobayashi is Co-Founder and Director of Bridzia, and former CEO of Commerce21, Ltd, one of Japan’s leading e-commerce solution providers.

    Read the full profile

Clients

Who we work with

  • Guardian
  • Kinokuniya
  • Sunway Education

Work with us

We take on a small number of engagements at a time. Tell us what you are planning.